Learn how to write good survey questions that deliver clear, reliable insights. This post explains the three main question types and how to use each effectively. Includes an easy-to-reference infographic and expert tips from Roseanna Galindo, creator of the Volunteer Satisfaction Index (VSI), on building surveys that measure what truly matters.

Nonprofit leaders already practice business analysis every day, often without naming it. This article explores how business analysis for nonprofit leaders brings structure, clarity, and validation to program development, strategic planning, and stakeholder engagement.

Measuring volunteer satisfaction in healthcare is a strategic imperative. A new national study aims to show how integrating volunteers into patient navigation and tracking their satisfaction with tools like the Volunteer Satisfaction Index, can boost retention, expand capacity, and strengthen program impact. Data on volunteers is as vital as data on patients.

Need tips to communicate data meaningfully? This article shares four data-savvy strategies for healthcare and nonprofit leaders. Learn how to clarify your stats, choose the right average, explain large numbers in relatable terms, and use visuals to show trends. Whether you're writing a board report or speaking to donors, these communication techniques will help you turn complex data into compelling stories.

Discover how group decision making techniques like brainstorming can unlock better outcomes for nonprofits and mission-driven teams. This article explores the power of structured brainstorming through a scenario case from a community park nonprofit. Learn how to generate more creative ideas, engage your team, and make informed decisions by combining business analysis structure with inclusive communication practices.

Struggling to make your data meaningful? This post shares 30 of our top tips for effective data storytelling presentations across six essentials—plus links to articles, tools, and examples to help you communicate with clarity, confidence, and impact.

Learn how to communicate data effectively by aligning your message with audience intent. Discover the “Convince to Compel” continuum and craft data stories that drive real action.

Explore four key dimensions of volunteer satisfaction survey questions to boost engagement and retention with research-backed insights.

Enhance your nonprofit leadership skills training with a practical approach to adaptive leadership.