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PERISCOPE INSIGHTER
Insights on Communication and Data


The Future of Volunteer Management: What We Risk Losing When Infrastructure Disappears
Volunteer leadership infrastructure is disappearing—and most organizations don’t realize what they’re losing.
If we’re serious about the future of volunteer management, it’s time to rethink how we measure, support, and advocate for volunteer programs.
Apr 16


Business Data Storytelling Workshop in Northern California: Turning Numbers into Impactful Stories
Nonprofit leaders collect valuable data—but communicating what those numbers mean can be challenging. This business data storytelling workshop in Northern California will help leaders turn metrics into clear, compelling impact stories. Held in Orland along the I-5 corridor, the regional professional development session will equip nonprofit leaders with practical tools for organizing data, choosing effective visualizations, and communicating results with confidence.
Mar 12


Communicating with Volunteers: Why Channel Choice Is a Leadership Decision (Not a Tech One)
Communicating with volunteers isn’t just about what you say—it’s about how your message lands. In this article, we explore why channel choice is a leadership decision, using a realistic healthcare merger scenario and a practical decision lens to help leaders communicate with clarity, confidence, and trust.
Feb 17


What a Vaccine Clinic Study Reveals About the Power of a Volunteer Satisfaction Measurement Tool
When volunteers were mobilized at scale during the COVID-19 vaccine rollout, their effectiveness depended on more than goodwill—it depended on preparation, support, and meaningful roles. A new study reveals why organizations need a volunteer satisfaction measurement tool to understand volunteer experience, strengthen engagement, and build sustainable programs. This research reinforces why the Volunteer Satisfaction Index continues to lead the field.
Feb 7


Iteration in Data Visualization and the Art of Better Decisions
Iteration in data visualization is the difference between showing data and helping people make decisions with it. By refining visuals through multiple views, patterns and meaning emerge, transforming charts into clear, strategic data stories that support better judgment and action.
Dec 31


A Volunteer Satisfaction Survey for Healthcare
Healthcare volunteers are stepping into roles that influence patient experience and access, making satisfaction data essential—not optional. A volunteer satisfaction survey built for healthcare reveals whether volunteers feel prepared, supported, and connected. Using validated tools like the Volunteer Satisfaction Index helps leaders make data-informed improvements that strengthen retention, improve patient care, and enhance overall program performance
Nov 28, 2025


How to Write Good Survey Questions
Learn how to write good survey questions that deliver clear, reliable insights. This post explains the three main question types and how to use each effectively. Includes an easy-to-reference infographic and expert tips from Roseanna Galindo, creator of the Volunteer Satisfaction Index (VSI), on building surveys that measure what truly matters.
Oct 20, 2025


Business Analysis for Nonprofit Leaders: Why You’ve Been Doing It All Along
Nonprofit leaders already practice business analysis every day, often without naming it. This article explores how business analysis for nonprofit leaders brings structure, clarity, and validation to program development, strategic planning, and stakeholder engagement.
Aug 26, 2025


Measuring Volunteer Satisfaction in Healthcare Navigation
Measuring volunteer satisfaction in healthcare is a strategic imperative. A new national study aims to show how integrating volunteers into patient navigation and tracking their satisfaction with tools like the Volunteer Satisfaction Index, can boost retention, expand capacity, and strengthen program impact. Data on volunteers is as vital as data on patients.
Aug 11, 2025
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