Transform Your Leadership Style to Improve Volunteer Satisfaction and Engagement
Learn how a transformational leadership style can improve the satisfaction and engagement of your organization’s volunteers.
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The
Volunteer Satisfaction Index (VSI)
A Global Gauge
Assessing Altruism
Established in 1999, the Volunteer Satisfaction Index (VSI) has become a pivotal tool in global volunteerism research. Recognized for its robust psychometric properties, the VSI is a trusted measure for assessing volunteer satisfaction.
With references from more than 355 scholars, its applicability stretches across diverse nonprofit realms including Sports, Social, Religious, Emergency, Military, and Healthcare. Its influence is evident in nations such as China, Serbia, Italy, the United States, and beyond.
Organizations seeking to administer the Volunteer Satisfaction Index may request a rate sheet from the developer.
Galindo-Kuhn, R. & Guzley, R. (2001) The Volunteer Satisfaction Index: Construct Definition, Measurement Development, and Validation. Journal of Social Service Research, 28 (4), 45-68. https://doi.org/10.1300/J079v28n01_03
Academic scholars seeking to request use of the VSI for scholarly research may do so by completing the permission request form.
Voluntee Satisfaction Index interview
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